Customer relationship management : making hard decisions with soft numbers / Jon Anton.

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Material type: Text

TextPublication details: Upper Saddle River, New Jersey: Prentice Hall, 1996Description: viii, 183 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	Business, Economics and Law Library Collection General Collection	Non-fiction	HF 5415.5 .A58 1996 (Browse shelf(Opens below))	C.1	Available		585

Includes bibliographical references (p. 179-181) and index.

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