Customer relationship management : making hard decisions with soft numbers / Jon Anton.
Material type: TextPublication details: Upper Saddle River, New Jersey: Prentice Hall, 1996Description: viii, 183 p. : ill. ; 25 cmISBN:- 0134384741
- HF 5415.5 .A58 1996
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Business, Economics and Law Library Collection General Collection | Non-fiction | HF 5415.5 .A58 1996 (Browse shelf(Opens below)) | C.1 | Available | 585 |
Includes bibliographical references (p. 179-181) and index.
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