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Customer relationship management : making hard decisions with soft numbers / Jon Anton.

By: Material type: TextTextPublication details: Upper Saddle River, New Jersey: Prentice Hall, 1996Description: viii, 183 p. : ill. ; 25 cmISBN:
  • 0134384741
Subject(s): LOC classification:
  • HF 5415.5 .A58 1996
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Business, Economics and Law Library Collection General Collection Non-fiction HF 5415.5 .A58 1996 (Browse shelf(Opens below)) C.1 Available 585

Includes bibliographical references (p. 179-181) and index.

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