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Customer relationship management : making hard decisions with soft numbers / Jon Anton.

By: Material type: TextTextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1996.Description: viii, 183 p. : ill. ; 25 cmISBN:
  • 0134384741
Subject(s): DDC classification:
  • 658.8/12 20
LOC classification:
  • HF5415.5 .A58 1996
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Item type Current library Call number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection HF5415.5 .A58 1996 (Browse shelf(Opens below)) Available 585

Includes bibliographical references (p. 179-181) and index.

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