Building a world-class inbound call center / by William Durr.
By: Durr, William
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Material type: 
TextPublisher: [S.l.] : William Durr & TeleProfessional, inc., 1996Description: ix, 145 p. : ill. ; 23 cm.Subject(s): Call centers | Management process | Management phylosophy
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Books
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Library Collection of Informatics and Virtual Education General Collection | Non-fiction | HE 8788 .D87 1996 (Browse shelf) | C.1 | Available | 549 |
Includes index.
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