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Building a world-class inbound call center / by William Durr.

By: Material type: TextTextPublication details: [S.l.] : William Durr & TeleProfessional, inc., 1996.Description: ix, 145 p. : ill. ; 23 cmSubject(s): LOC classification:
  • HE 8788 .D87 1996
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Informatics and Virtual Education Library Collection General Collection Non-fiction HE 8788 .D87 1996 (Browse shelf(Opens below)) C.1 Available 549

Includes index.

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