Keeping customers for life / Joan Koob Cannie
Material type:
TextPublication details: New York: American Management Association, 1991Description: vi, 259 p.: ill.; 26 cmISBN: - 0-8144-5008-3
- HF 5415.5 .C36 1991
| Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
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Business, Economics and Law Library Collection General Collection | Non-fiction | HF 5415.5 .C36 1991 (Browse shelf(Opens below)) | Link to resource | Available | 6826 |
Browsing Business, Economics and Law Library Collection shelves, Shelving location: General Collection, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF 5415.5 .B47 1998 Best practices in customer service / | HF 5415.5 .B47 1999 Discovering the soul of service : the nine drivers of sustainable business success / | HF5415.5 .B58 1991 Managing service as a strategic profit center / | HF 5415.5 .C36 1991 Keeping customers for life / | HF 5415.5 .C66 1993 Sustaining knock your socks off service / | HF 5415.5 .F67 1991 The pursuit of quality through personal change / | HF 5415.5 .H39 1992 Measuring customer satisfaction : |
Includes index
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