The call center handbook: Complete guide to starting, running, and improving your call center/ Keith Dawson

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Material type: Text

TextPublication details: New York: Telecom Books and Flatiron Publishing, 1998Edition: 2nd edDescription: 278 p.: ill.; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	Informatics and Virtual Education Library Collection General Collection	Non-fiction	T 58.6 .D39 1998 (Browse shelf(Opens below))	C.1	Available		15535

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