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Best practices in customer service / Ron Zemke

Contributor(s): Material type: TextTextPublication details: New York: AMACOM, 1998Description: xvii, 414 p.: ill.; 28 cmISBN:
  • 0-8144-7028-9
Subject(s): LOC classification:
  • HF 5415.5  .B47 1999
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Business, Economics and Law Library Collection General Collection Non-fiction HF 5415.5 .B47 1998 (Browse shelf(Opens below)) C.1 Available 1841614

Includes appendix

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