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1.
Call center management on fast forward : succeeding in today's dynamic inbound environment / Brad Cleveland & Julia Mayben. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Annapolis, Maryland : Call Center Press, 1997
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HE 8788 .C55 1997.

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2.
Geographical population analysis : tools for the analysis of biodiversity / Brian A. Maurer. by Series: Methods in ecology
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Boston : Blackwell Scientific Publications, 1994
Availability: Items available for loan: Earth Sciences and Engineering Library Collection (2)Call number: QH352 .M39 1994, ...

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