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Building a world-class inbound call center / by William Durr. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [S.l.] : William Durr & TeleProfessional, inc., 1996
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HE 8788 .D87 1996.

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Compiler construction : 5th International Conference, CC '94, Edinburgh, U.K., April 7-9, 1994 : proceedings / Peter A. Fritzson, (ed.). by Series: Lecture notes in computer science ; 786
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berlin ; New York : Springer-Verlag, c1994
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Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.76.C65 I52 1994.

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