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1.
Customer relationship management : making hard decisions with soft numbers / Jon Anton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c1996
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .A58 1996.

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2.
An introduction to communications for the AS/400 / by Ruggero Adinolfi ; technical editor, John Enck. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Loveland, Colo. : Duke Press, 1993
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: QA76.8.I25919 A35 1993.

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