Customer relationship management : making hard decisions with soft numbers / Jon Anton.

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Material type: Text

TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1996.Description: viii, 183 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Informatics and Virtual Education Library Collection General Collection	HF5415.5 .A58 1996 (Browse shelf(Opens below))	Available		585

Includes bibliographical references (p. 179-181) and index.

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