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Building a world-class inbound call center / by William Durr.

By: Durr, William.
Material type: TextTextPublisher: [S.l.] : W. Durr, [1996?]Description: ix, 145 p. : ill. ; 23 cm.Subject(s): Call centers -- Management
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Item type Current location Call number Status Date due Barcode
Books Books Library Collection of Informatics and Virtual Education
General Collection
HE8788 .D87 1996 (Browse shelf) Available 549

Includes index.

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