Building a world-class inbound call center / by William Durr.

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TextPublication details: [S.l.]: TeleProfessional, inc., 1996.Description: ix, 145 p. : ill. ; 23 cmSubject(s):

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Informatics and Virtual Education Library Collection General Collection	Non-fiction	HE 8788 .D87 1996 (Browse shelf(Opens below))	C.1	Available	549

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Previous	HE 8677 .W57 2001 Wireless spectrum finder : telecommunications, government, and scientific radio frequency allocations in the U.S., 30 MHz-300 GHz /	HE 8677 .W57 2001 Wireless spectrum finder : telecommunications, government, and scientific radio frequency allocations in the U.S., 30 MHz-300 GHz /	HE 8788 .C55 1997 Call center management on fast forward : succeeding in today's dynamic inbound environment /	HE 8788 .D87 1996 Building a world-class inbound call center /	HE 9685 .D95 2004 Telecommunications challenges in developing countries :	HE 9685 .D95 2004 Telecommunications challenges in developing countries :	HF 54.56 .C76 1996 Global advantage on the Internet : from corporate connectivity to international competitiveness /	Next

Includes index.

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