Building a world-class inbound call center / by William Durr.
By: Durr, William
.
Material type: 
TextPublisher: [S.l.] : W. Durr, [1996?]Description: ix, 145 p. : ill. ; 23 cm.Subject(s): Call centers -- Management
| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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Library Collection of Informatics and Virtual Education General Collection | HE8788 .D87 1996 (Browse shelf) | Available | 549 |
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| HE8677 .W57 2001 Wireless spectrum finder : | HE8689.6 .S56 1987 Telecommunications management : | HE8788 .C55 1997 Call center management on fast forward : | HE8788 .D87 1996 Building a world-class inbound call center / | HE9685 .D95 2004 Telecommunications challenges in developing countries : | HE9685 .D95 2004 Telecommunications challenges in developing countries : | HF54.56 .C76 1996 Global advantage on the Internet : |
Includes index.
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