Implementing quality with a customer focus / David N. Griffiths.
By: Griffiths, David N
.
Material type: 
TextPublisher: Milwaukee, Wis. : White Plains, N.Y. : Quality Press ; Quality Resources, c1990Description: xii, 210 p. : ill. ; 23 cm.ISBN: 0873891104 (Quality Press); 052791648X (Quality Resources).Subject(s): Gas industry -- Management -- Case studies | Gas industry -- Quality control -- Case studies | Gas industry -- Customer services -- Case studiesDDC classification: 363.6/3/0688
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
|
Library, College of Informatics and Virtual Education (CIVE) General Collection | HD9581.A2 G75 1990 (Browse shelf) | Available | 322 |
Browsing Library, College of Informatics and Virtual Education (CIVE) Shelves , Shelving location: General Collection Close shelf browser
| HD8072.5 .J83 1997 Workforce 2020 : | HD8110.5 .C73 2002 Crafting labor policy : | HD9502.A2 G67 1981 An economic analysis of world energy problems / | HD9581.A2 G75 1990 Implementing quality with a customer focus / | HD9696.A2 G55 1989 Microcosm : | HD9696.A2 I77 2006 Irresistible! : | HD9696.A3 U53172 2003 Backfire : |
Includes bibliographical references (p. 185-188) and index.
There are no comments for this item.