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Implementing quality with a customer focus / David N. Griffiths.

By: Griffiths, David N, 1935-.
Material type: TextTextPublisher: Milwaukee, Wis. : White Plains, N.Y. : Quality Press ; Quality Resources, c1990Description: xii, 210 p. : ill. ; 23 cm.ISBN: 0873891104 (Quality Press); 052791648X (Quality Resources).Subject(s): Gas industry -- Management -- Case studies | Gas industry -- Quality control -- Case studies | Gas industry -- Customer services -- Case studiesDDC classification: 363.6/3/0688
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Item type Current location Call number Status Date due Barcode
Books Books Library, College of Informatics and Virtual Education (CIVE)
General Collection
HD9581.A2 G75 1990 (Browse shelf) Available 322
Browsing Library, College of Informatics and Virtual Education (CIVE) Shelves , Shelving location: General Collection Close shelf browser
HD8072.5 .J83 1997 Workforce 2020 : HD8110.5 .C73 2002 Crafting labor policy : HD9502.A2 G67 1981 An economic analysis of world energy problems / HD9581.A2 G75 1990 Implementing quality with a customer focus / HD9696.A2 G55 1989 Microcosm : HD9696.A2 I77 2006 Irresistible! : HD9696.A3 U53172 2003 Backfire :

Includes bibliographical references (p. 185-188) and index.

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