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1.
Demystifying baldrige / Donald C. Fisher...(et. al.) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : The Lincoln -Bradley publishing group, 1993
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HD62.15.D46 1993.

2.
Building a world-class inbound call center / by William Durr. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [S.l.]: TeleProfessional, inc., 1996
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HE 8788 .D87 1996.

3.
Built to last : successful habits of visionary companies / James C. Collins and Jerry I. Porras. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: HarperBusiness, 1994
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5386 .C49 1994.

4.
The PDMA toolbook for new product development / Paul Belliveau, Abbie Griffin, Stephen Somermeyer [Eds.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: John Wiley & Sons, Inc., 2002
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .P36 2002.

5.
Solution selling : creating buyers in difficult selling markets / Michael T. Bosworth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Irwin Professional Publishing, 1995
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5438.25 .B67 1995.

6.
Product design and corporate strategy: managing the connection for competitive advantage / Robert Blaich & Janet Blaich. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, Inc., 1993
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .B53 1993.

7.
Lean strategies for product development : achieving breakthrough performance in bringing products to market / Clifford Fiore by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wisconsin: ASQ Quality Press, 2003
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.153 .F56 2003.

8.
The experience economy : work is theatre & every business a stage / B. Joseph Pine II & James H. Gilmore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: Harvard Business School Press, 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.15 .P56 1999.

9.
Market driven strategy : processes for creating value / George S. Day by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Free Press, 1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.13 .D39 1990.

10.
New product development: strategies for supplier integration / Robert M. Monczka, Robert B. Handfield, Thomas V. Scannell, Gary L. Ragatz and David J. Frayer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wisconsin: ASQ Quality Press, 2000
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153 .N49 2000.

11.
Rethinking business to business marketing / Sherlock Paul by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: The Free Press, 1991; Toronto: Colllier Macmillan Canada, 1991; New York: Maxwell Macmillan International, 1991
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .S52 1991.

12.
Leveraging the corporate brand / James R. Gregory and Jack G. Wiechmann by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago: NTC Business Books, 1997
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.13 .G74 1997.

13.
The market driven organization: understanding, attracting, and keeping valuable customers / George S. Day by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: The Free Press, 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .D39 1999.

14.
The workflow imperative: building real world business solutions / Thomas M. Koulopoulos by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Van Nostrand Reinhold, 1995
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.K68 1995.

15.
Marketing 2000 and beyond / William Lazer ...[et al] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago: American Marketing Association, 1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.13 .M37 1990.

16.
How to market the I/S department internally: gaining the recognition and strategic position you merit / L. Paul Ouellette by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: AMACOM, 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5548.2. O94 1992.

17.
Taming the paper tiger: organizing the paper in your life / Barbara Hemphill by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, D.C.: The Kiplinger Washington Editors, Inc., 1992
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5547.15 .H46 1992.

18.
Introduction to information systems / James A. O'Brien, George M. Marakas. by
Edition: 13th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston: McGraw-Hill/Irwin, 2007
Availability: Items available for loan: Informatics and Virtual Education Library Collection (2)Call number: HF5548.2 .O23 2007, ... Items available for reference: Informatics and Virtual Education Library Collection: Not For Loan (1)Call number: HF5548.2 .O23 2007.

19.
The power of now: how winning companies sense and respond to change using real-time technology / Vivek Ranadivé. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.3 .R36 1999.

20.
Open source enterprise solutions: developing an e-business strategy / Gunnison Carbone and Duane Stoddard by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: John Wiley & Sons, Inc., 2001
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.32 .C37 2001.

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