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21.
The complete guide to business and sales presentation / Malcolm Bird. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Van Nostrand Reinhold, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5438.8.P74 B57 1990.

22.
Digital Darwinism : 7 breakthrough business strategies for surviving in the cutthroat Web economy / Evan I. Schwartz. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Broadway Books, c1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415.1265 .S38 1999.

23.
The 22 immutable laws of marketing : violate them at your own risk / Al Ries and Jack Trout. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, NY : HarperBusiness, c1993
Availability: Items available for loan: Business, Economics and Law Library Collection (1)Call number: HF5415.R54 1993. Informatics and Virtual Education Library Collection (1)Call number: HF5415 .R54369 1993.

24.
Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .Z45 1990.

25.
Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, NY : Free Press, c1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .B478 1999.

26.
The future ain't what it used to be : the 40 cultural trends transforming your job, your life, your world / Iconoculture, Inc. (Mary Meehan, Larry Samuel, Vickie Abrahamson). by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Riverhead Books, 1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.1 .F88 1998.

27.
New product success stories : lessons from leading innovators / [edited by] Robert J. Thomas. by Series: New directions in business
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : John Wiley, c1995
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415 .N3917 1995.

28.
Market driven strategy : processes for creating value / George S. Day. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .D368 1990.

29.
What clients love : a field guide to growing your business / Harry Beckwith. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Warner Books, 2003
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF 5415 .B42 2003.

30.
The one to one future : building relationships one customer at a time / Don Peppers and Martha Rogers. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Currency Doubleday, 1993
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.127 .P47 1993.

31.
The new conceptual selling : the most effective and proven method for face-to-face sales planning / Stephen E. Heiman and Diane Sanchez with Tad Tuleja. by
Edition: Rev. and upd. for the 21st century.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Warner Books, c1999
Online access:
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5438.25 .H45 1999.

32.
Bottom-up marketing Al Ries and Jack Trout by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York A plume Book 1989; McGraw-Hill ; c1989
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415 .R5437 1989.

33.
Rethinking business to business marketing Sherlock Paul by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Maxwell Macmillan International ; New York THE FREE PRESS 1991
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13 .S52 1991.

34.
Customers.com : how to create a profitable business strategy for the Internet and beyond by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Times Business ; c1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.5 .S494 1998.

35.
The market driven organization : understanding, attracting, and keeping valuable customers/ George S. Day by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Free Press ; New York THE FREE PRESS 1999
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.13.D367 1999.

36.
Introduction to data base management in business by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; "Holt, Rinehart, and Winston" ; c1987
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.2.B678 1987.

37.
Expert systems : tools and applications by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Wiley ; c1988
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.2.H367 1988.

38.
Fundamentals of systems analysis : using structured analysis and design techniques by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Wiley ; c1987
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5548.2.F476 1987.

39.
"The new strategic selling : the unique sales system proven successful by the world�s best companies, revised and updated for the 21st century" by
Edition: Warner Books ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Warner Books ; c1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5438.25.M567 1998.

40.
Developing products in half the time : new rules, new tools/ Preston G.Smith and Donald G.Reinertsen by
Edition: [New ed.]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York ; Van Nostrand Reinhold ; New York Van Nostrad Reinhold 1998
Availability: Items available for loan: Informatics and Virtual Education Library Collection (1)Call number: HF5415.153.S65 1998.

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